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Returns & Exchanges
If you are not completely satisfied with your hardware, you may return it within 30 days of delivery. Please note that devices must be in original condition with all security seals intact.
1
Request RMA
Log into your account and submit a Return Merchandise Authorization (RMA) request to receive a return label.
2
Prepare Package
Place the item in its original box with all accessories, cables, and manuals included.
3
Ship Item
Affix the provided shipping label and drop the package off at any authorized carrier location.
4
Inspection & Refund
Once our technicians verify the device's functionality, a refund will be processed to your original payment method within 5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing